Frequently Asked Questions
What is the difference between acupuncture and dry needling?
Both acupuncture and dry needling involves the insertion of fine needles at specific points on the body, however in theory it differs greatly.
Can I have acupuncture for IVF and/or fertility treatment?
Yes, of course.
What should I wear for acupuncture treatments?
It is best to wear loose fitting clothes so that sleeves or trousers can be easily rolled up. Tank tops and shorts are fine as well. You can either come prepared or change into comfortable clothing at the clinic before your appointment begins. <svg style="display:none"></svg>
Should I tell my doctor that I am having acupuncture treatment?
Yes, of course. As practitioners, our goal is to improve and maintain your health condition. Therefore it is appropriate to inform your doctor that you are receiving acupuncture treatments in addition to the healthcare he/she is providing you. <svg style="display:none"></svg><svg style="display:none"></svg>
What should I do after my acpuncture session?
Please follow the advice given by your practitioner to maximise the effect of your acupuncture treatment.
How many acupuncture treatments do I need?
The number of acupuncture treatments you may require all depends on your condition and the recommended treatment plan as discussed with your practitioner.
How will I know if my Acupuncturist has been properly trained?
Chinese Medicine professionals are registered and accredited with AHPRA and CMBA, the government organisation responsible for health professionals across Australia. Our practitioner is a member of Federation of Chinese Medicine & Acupuncture Societies of Australia (FCMA).
Are there any post-acupuncture aches & pains?
What type of needles do you use for facial acupuncture?
We use super fine, single use, sterile Japanese and Korean acupuncture needles. These are finer than standard acupuncture needles and more suitable for facial treatment to minimise pain. <svg style="display:none"></svg>
What type of herbal remedies do you provide?
We currently stock powdered and/or granulated herbs and honey pills in our dispensary. Raw herbs are upon request and ordered from a reputable online dispensary (located in Melbourne) and posted directly to the client's address. These are ISO/GMP, TGA and CITES approved herbs.
What does herbal remedies taste like?
This is a tough one.
Should I tell my doctor that I am taking herbal remedies?
Yes, of course. We take great care in understanding your condition and acknowledge any existing prescriptions from your doctor to make sure that our herbal medicament will not interfere with it. We recommend that you inform your regular GP about the herbal medicine. <svg style="display:none"></svg>
Are prohibited substances & animal products used as herbs?
Today, Chinese Medicine practitioners in Australia no longer use some traditional substances and parts from endangered animals. These medicinal herbs are replaced by other approved substances with similar actions. Australia has strict regulations and guidelines for traditional herb imports and in accordance to the CITES listing of endangered species. Therefore, we can 100% guarantee that no endangered animals were harmed at the dispensing of your medication.
Are there side effects to herbal prescriptions?
This depends on what you are being treated for.
How long do I need to take the herbal remedies for?
The duration of your herbal medicine and prescription repeats all depends on your condition and the recommended treatment plan as discussed with your practitioner. For example, if it is a temporary condition, then you may not be required to take herbal medicine for too long. If it is for a chronic condition, there may be an ongoing prescription.
Can I purchase herbal medicine only without a consultation?
All herbal medicaments from Sen Health Clinic is by prescription only. This is to ensure that you have the correct medicine each time as conditions may change throughout your treatments. If you have a prescription from a different clinic and would like to purchase more from us for convenience, please book a "herbal medicine only" consultation and we are happy to assist you from there.
Insurance & Claims
Can I get private health fund rebate for acupuncture?
Private health fund rebate is available for the treatment you have received if acupuncture is part of your insurance policy. Please check with your health fund provider prior to your appointment to make sure your level of cover includes acupuncture.
To receive rebate, please retain your invoice and forward it to your private health provider to process the claim. <svg style="display:none"></svg>
Can I claim for herbal medicine?
Only some private health funds have rebate for herbal medicine. The best way is to check with your health fund provider whether herbal medicine is included in your insurance policy prior to your appointment.
How can I change or cancel my appointment?
Our clinic uses automated email and SMS services for appointment booking confirmations and reminders which includes the time, date and the practitioner's name.
What is your Cancellation & Non-attendance Policy?
Do I need to fill out a new patient form during my first visit?